Change needs to enter daily work
A new strategy gains strength when it shows up in the team’s rituals, decisions and handoffs.
IN-COMPANY
FOR HR, L&D, INNOVATION AND LEADERS WHO WANT TO BUILD NEW WAYS OF WORKING
Capabilities that come alive in the work.
Echos creates in-company experiences alongside organizations that want to turn strategic ambitions and real challenges into new ways of learning, deciding, collaborating and operating.
Since 2011 · experiences with organizations including Google, Honda, Itaú, Globo and Faber-Castell.
WHEN CONTEXT CALLS FOR A BROADER TRANSFORMATION
Some challenges first call for a new reading of the system.
When the conversation involves workflow, strategy, product, experience, governance or AI, Consulting helps organize the context and choices that will guide the learning experience.
WHEN IT MAKES SENSE
When an experience can open new possibilities in the work.
AI calls for shared repertoire
Tools move further when people and teams develop criteria to judge, prioritize, experiment and take responsibility.
Growth invites new ways of operating
Teams can collaborate across silos, redesign experiences and build evidence to move forward with greater confidence.
FORMATS THAT BEGIN WITH CONTEXT
Experiences that continue with the team.
We begin with business context, the decisions that need to evolve and the capability the organization wants to cultivate over time.
Programs
Structured journeys to develop a critical capability in the rhythm of work.
For teams that need a shared repertoire and practical application.
Download scope proposalAcademies
Learning architectures that combine cohorts, practice, challenges and continuous rituals.
For organizations that want to scale a strategic capability.
Download scope proposalLabs
Immersive experiences to read a context, explore possibilities and make choices visible.
For decisions, products, services or futures that need to take shape.
Download scope proposalSprints
Focused interventions to unlock a real problem, align a team and define the next move.
For moments when speed must come with judgment.
Download scope proposalTHEMES WE CULTIVATE
Repertoire for the conversations and choices that move the work.
Formats define the rhythm. Themes help your organization recognize the capability, conversation or decision that can move now.
Corporate Entrepreneurship
Turn opportunity into initiative with judgment, experimentation and accountability.
Business and Desirable Futures
Read signals, imagine scenarios and orient long-term decisions.
Customer Centricity
Bring strategy, product and operations closer to people’s real needs.
Innovation and Design
Use design to structure problems, test possibilities and learn through evidence.
Innovation Ambassadors
Develop people able to mobilize repertoire and practices across the organization.
Design Thinking
Investigate, ideate, prototype and test to reduce uncertainty before major bets.
Customer Experience
Design memorable journeys and relationships that create value for customers and business.
Facilitation Design
Lead conversations, workshops and decisions as collaboration infrastructure.
Service Design
Connect end-to-end experiences to the backstage systems that sustain them.
Business Design
Connect offer, business model, operations and viability in one conversation.
Strategic Design
Make organizational choices, trade-offs and priorities more explicit.
Futures Design
Use futures to expand the decision field in the present.
FEATURED JOURNEY
Facilitation in Innovation Projects.
For executives, leaders and teams who want to build design, facilitation and collaboration skills.
Practices, concepts and tools to develop creative confidence, make collaborative human-centred decisions and create a culture that supports innovation.
Design this journeyWHAT CONTINUES WITH THE TEAM
Learning that becomes practice, collaboration and new paths.
Every experience combines repertoire, contextual practice, collective reflection and transfer to real work. In this way, the organization expands its ability to keep learning, deciding and creating together.
Shared language and criteria for better decisions
Applicable artifacts: maps, protocols, canvases and experiments
Collaboration and learning rituals that continue after the journey
Leaders better equipped to sustain change with evidence
PEOPLE WHO LEAD THE PRACTICE
An experience changes when its leaders know the real work.
Echos brings together people with published practice in design, strategy, facilitation, learning and innovation to design experiences that enter the system.
01Ricardo Ruffo
CEO and founder of Echos
PRACTICE TERRITORY
Design Thinking Online
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02Juliana Proserpio
Founder and Chief Designer of Echos
PRACTICE TERRITORY
Strategic design, innovation, futures and AI
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03Maressa Bessa
Business Design Lead at Echos
PRACTICE TERRITORY
Innovation, Design Thinking and Customer Experience
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04Thalita Munekata
Strategic Designer at Echos
PRACTICE TERRITORY
Facilitation for Innovation
View public sourceEVIDENCE THAT GUIDES
The experience meets real work.
When learning, decision-making and operations connect, change gains continuity in daily work. In the Camil case, redesigning a critical Order to Cash workflow communicated a 32% reduction versus the previous scenario.
See the Camil caseHOW WE START
Read the context
We understand the challenge, audience, decisions, constraints and business ambition.
Architect the experience
We define format, sequence, practices and artifacts that connect learning to operations.
Do it together
We facilitate the experience with leaders and participants in the context of real work.
Transfer and sustain
We leave next steps, rituals and evidence for capability to continue.
NEXT STEP
Let’s build, together, the next capability for your organization.
In an initial conversation, we organize the challenge, audience, urgency and type of experience that can make sense for your context.
With HR, L&D, a leader or challenge owner
Grounded in a real business context
Output: a format hypothesis and next step