DESIGN INTELLIGENCE LAB

FOR LEADERS IN STRATEGY, OPERATIONS, INNOVATION AND TECHNOLOGY

Design Intelligence Lab

Echos helps organizations redesign critical workflows, accelerate decisions and build new operational and cognitive capabilities through the orchestration of human, artificial and collective intelligence.

Map a critical workflow See cases and results

Since 2011 · projects with Google, Abbott, Camil and Faber-Castell

Echos team working with visual design materials

THE SHIFT

Desirable futures take shape in the choices we make together.

When people, knowledge and technology come together, we create room for new ways of deciding, creating and operating.

CONTEXT

Signals and memory

DECISION

Choices and trade-offs

CAPABILITY

Rituals and evidence

See where we transform

WHERE WE WORK

Where Echos helps transform.

We begin with the challenges that matter — decisions, workflows, offers, experiences and capabilities — to design change that takes root in real work.

Transform workflows

When slow processes, handoffs and rework keep strategy from becoming results.

Clearer, faster and more adaptive workflows.

Orchestrate AI and decision

When AI use, criteria and accountability need to be designed together.

Useful, responsible human–AI collaboration.

Products, services and experiences

When offers, services and experiences need to evolve before major investment.

More relevant, testable portfolios guided by evidence.

Install capabilities

When transformation ends with the project and teams remain dependent on specialists.

Rituals, tools and capabilities that stay.

FEATURED CASE

Camil · Order to Cash

32%reduction versus the previous scenario

Less friction. More flow.

A critical workflow redesign to reduce lead time, align handoffs and make operational capacity loss visible.

See the Camil case

METHOD

From friction to installed capability.

The difference lies in the final stage: we do not only deliver an answer; we build the conditions for the system to keep evolving.

Discover

We identify where time, value and decisions are being lost.

Redesign

We reconfigure workflow, roles, criteria and the human–AI relationship.

Prototype

We test new ways of operating before committing to major investments.

Install

We leave systems, rituals and capability so the change can continue.

THE ECHOS ARCHITECTURE

Transform. Install. Learn.

01Consulting

Transform

Strategic systems connected to decisions, operations and experimentation.

02In-Company

Install

Capabilities that enter the team’s work, decisions and rituals.

03School

Learn

Applied repertoire for challenges that matter now.

INSIGHTS

Explorations of desirable futures.

Essays, research and speculations on work, technology, organizations and the futures we can create.

DESIGN INTELLIGENCE

The workflow is the new strategic unit of transformation.

Why adopting tools without redesigning decisions tends to automate confusion.

HUMAN + AI

Orchestrating intelligences is different from replacing tasks.

How to distribute judgment, context, automation and responsibility.

CAPABILITY BUILDING

Transformation only exists when capability stays.

Rituals, governance and learning beyond the project.

A daily briefing with weak signals, emerging trends and what deserves to enter your next conversation.

Receive daily signals

ABOUT ECHOS

Since 2011

“With people and organizations, we build desirable futures that begin in the present.”

Echos was created to democratize design and help people and organizations imagine and realize desirable futures.

Since then, we have brought together practice, collaboration and experimentation to turn complex challenges into meaningful change in real work.

NEXT STEP

Map where time, value and decisions are being lost..

In a 30-minute conversation, we identify the critical workflow, signs of friction and the best next step.

No generic presentation

With the decision-maker and workflow owner

Output: a clear opportunity hypothesis

Schedule 30 minutes

Google Meet · echos@echos.cc